Frequently Asked Questions
What does your work look like when it's done?
That is a question we will ask you. What do you want your workplace skills and
attitudes to look like when we are done? We do not match your needs to our programs.
We customize our programs to solve the attitude and performance gaps that exist
in your organization.
What impact can we expect on our employees?
We guarantee that your employees will walk away with the skills, knowledge
and motivation to change their behavior. We know through study after study
thou that the greatest influence on whether or not training sticks is the
employee's supervisor. For that reason we will always suggest process training
that involves Skill Reinforcement Coaching for direct supervisors.
Why Donna Steffey as opposed to using someone else?
As president of Vital Signs, Donna brings her years of management, training,
and speaking experience to your organization. She works with a network of
other professionals so we can become your “virtual” performance
consultant team.
How do you customize?
We have our basic program outlines that have been used by many customers over
the years. Since we know that your organization has its unique set of people
and situations we do a front-end analysis to determine your needs and design
our programs to meet your requirements.
Our most challenging client thus far has been XIBI. XIBI is the Xi'an Business Incubation Center in Xian, China. XIBI has incubated and cultivated over 270 small and medium-sized hi-tech and pharmaceutical companies since it's founding in 1993. We partnered with them to help transform their manager's skills and attitudes from a “planned” economy to a “marketing” economy as China prepares to enter the World Trade Organization.
What about fees?
Our fees our competitive with quality training and consulting in the industry.
We guarantee our work and we will always look for ways to work with our clients
to meet your budgets.
How do I book Donna?
Click on the Contact Us button and let's get started.